2026-09-25T15:33:56Zhttps://repository.unam.edu.na/server/oai/request

oai:repository.unam.edu.na:11070/37752024-02-17T22:00:48Zcom_11070_3315com_11070_3305col_11070_2806

Haipinge, Helen Ndapandula 2024-02-12T06:35:41Z 2024-02-12T06:35:41Z 2023 http://hdl.handle.net/11070/3775 A thesis submitted in partial fulfilment of the requirements for the degree of master in business administration management strategy This study asses the performance appraisal processes as one of the most commonly used management tools in Namibia for assessing the performance of public sector employees. However, a few studies have been completed on how the performance appraisal processes can be improved. This study is qualitative and quantitative methods sought to assess the performance appraisal processes in the Ministry of Agriculture, Water and Land Reform (MAWLR). The key areas investigated included employee participation, performance appraisal processes implementation, feedback and review sessions, linking performance appraisal to strategic objectives, fairness and rewards. The population of the study consisted of 30 Human Resource Department officials as the researcher used a purposive sampling procedure and questionnaires were used as the research instrument to collect data from both management and non-management personnel and the data was processed and analysed using thematic analysis. The respondents’ opinions, experiences, knowledge, and understanding were compared with the information discussed in the literature review to identify gaps and shortcomings. The findings establish that, there is no defined or sound performance appraisal process that is effective in evaluating employee performance and the current process is disjointed which results in the whole process in the Ministry not to be effective. The study reveals that, monetary rewards and recognition in various forms might encourage the public service employees to work hard, which will lead to effectiveness of implementation of the performance appraisal scheme. On recommendations, the researcher recommends that, the Ministry’s management through the Office of the Prime Minister should provide extensive education and training to all the public sector employees on the measures to be applied on the implementation of the performance appraisal processes and to introduce reward schemes to the appraisal system as an incentive for good performance. en University of Namibia Perfomance appraisal Human resource management An assessment of the performance appraisal processes in the human resources directorate of the ministry of agriculture water and land reform head office Thesisopen.access