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oai:repository.unam.edu.na:11070/40102025-06-14T22:01:21Zcom_11070_3528com_11070_3313com_11070_3305col_11070_104

Mugano, G. Bundje, Lucia Ndemuningashi 2025-06-10T07:20:10Z 2025-06-10T07:20:10Z 2017 http://hdl.handle.net/11070/4010 A thesis submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration This study sought to assess the effectiveness of in-service training of middle level employee effectiveness in MANICA in the Erongo Region. The study was guided by four main objectives: (I) to assessing the level of performance of employee after having successfully completed in-service training programmes at their workplace; (2) to investigate if the lack of training opportunities can caused a decline in employee performance; (3) to establish information systems that can promote in-service training programmes for all employees; and lastly, (4) provide underpinning knowledge and expertise in relation to MANICA 's in-service training programmes. Concurrently, the study followed a qualitative approach and primary data was collected from the middle level employees at MANICA , using a self-administered questionnaire. Collected data was analysed and interpreted using the inductive and deductive method approach, presenting data in graphs, charts and tabular format where necessary. The findings reveal that in-service training is indeed efficiently administered and contributes a significant role in the success of the organisation. The researcher study concludes that in-service training programmes have a positive impact towards employee performance and that organisations should consider making it part of their learning culture, ensuring that all training programmes are well customised to meet all employee training needs en University of Namibia In-service training Middle level employees MANICA Erongo region Namibia University of Namibia Employee performance An assessment of in-service training of middle level employee's effectiveness in Manica in the Erongo region Thesisopen.access