Forsman, MariaNdinoshiho, Joseph MegamenoPoteri, Eija2015-06-102015-06-102012Forsman, M., Ndinoshiho, J.M. & Poteri, E. (2012). Research support services of University Libraries. In M. Iivonen, P. Helminen, J. Ndinoshiho & O Sisättö (Eds.), Empowering people : Collaboration between Finnish and Namibian University Librarie (180-200). Tampere : Tampere University Press9789514489785http://hdl.handle.net/11070/1519The purpose of this chapter is to discuss and compare research support services in the Helsinki University Library Tampere University Library in Finland and in the University of Namibia Library. One of the main tasks and functions of university libraries is to create good conditions for research and support researchers in their work. Traditionally libraries have supported researchers by buying books and journals for their use, offering access to the material and providing information services such as information retrieval and training in information literacy. Since 2000 the role of libraries has been changing due to many profound changes in information technology, universities, Internet, in the new working cultures of researchers and also global changes. In this chapter we describe the present research support services in our libraries and consider the future and the role of libraries in research communities. This topic is important because it provides library managers with useful insights to consider when planning information services for researchers.enResearch support servicesUniversity librariesBook chapter