Browsing by Author "Iyawa, Gloria E."

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    An activity theory analysis of factorsm influencing information security practices in software organisations
    (University of Namibia, 2016) Iyawa, Gloria E.; Mufeti, Tulimeveva K.
    Information is an asset to any organisation. As a result, different organisations strive to ensure that information is well protected. This has led to organisations creating information security policies Despite this approach, employees play a vital role to ensure that these policies are implemented. Information security has been studied in different contexts. However, in the existing literature, there is limited research which investigates the factors that influence information security practices in the context of software organisations. Similar to other business contexts, information is an important tool within software organisations. The purpose of this study was to investigate the factors that influence information security practices in software organisations using a Namibian software organisation as a case study. The use of Activity Theory as a lens helped to investigate the factors that influence information security practices in software organisations which are often overlooked. From the analysis of the findings, it is evident that factor such as employee structure, work context, information sensitivity, reputation, responsibility, accountability and policies influence information security practices in software organisations. The findings revealed that information security policies have to been forced at different levels and units in software organisations. The findings from this study may assist software organisations when implementing information security policies.
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    Improving health care delivery in rural communities through the use of mobile phones: A case study in Windhoek
    (University of Namibia, 2015) Coleman, Alfred; Iyawa, Gloria E.
    Poor healthcare delivery in rural health centres is a major problem facing the health sector in Namibia. This paper investigated how mobile phones can be used to improve healthcare delivery services in Windhoek rural health centres. Data was collected using structured interviews. A qualitative design was used together with a case study approach. Three health centres, purposefully selected from Windhoek rural communities (Katutura, Khomasdal and Okuryangava) were used as case studies. Activity Theory (AT) and Technology Acceptance Model (TAM) were used to analyse the findings. The findings revealed that mobile phones are widely accepted by doctors, nurses and patients of Windhoek rural health centres; hence can be used to improve slow work processes and healthcare delivery services provided to patients at Out Patient Departments (OPDs) in Windhoek rural health centres. A mobile health service framework (MHSF) was proposed based on the work processes and healthcare delivery needs of patients who visit Windhoek rural health centres. The MHSF was further presented for expert reviews which consisted of a panel of one doctor, one nurse and two IT specialists. The expert review panel approved the MHSF and found it useful in improving healthcare delivery services in Windhoek rural health centres.