Browsing by Author "Robert, Hilya Panduleni"

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    Information retrieval knowledge of users using the National Earth Science and Energy Information Centre database
    (University of Namibia, 2015) Robert, Hilya Panduleni
    This study investigated the information retrieval knowledge of the users of the National Earth Science and Energy Information Centre (NESEIC). The purpose of the study was to establish the gaps in the information retrieval knowledge of NESEIC users and the information skills NESEIC users require to search and locate relevant information from the NESEIC library systems. The study utilised a mixed method research design. Data was collected through interviews, observation and questionnaires from the NESEIC users and NESEIC librarians. A sample of 100 NESEIC users responded to the questionnaire. Thirteen NESEIC users were observed. Ten NESEIC users and two NESEIC librarians were interviewed. The Descriptive Statistical Analysis was used to analyse quantitative data from the questionnaires, a Chi-square test was used to explore relations between variables and SPSS was used as a programme for data entry. Furthermore, cross check was ensured through assigned codes for all questionnaires in the SPSS programme. Content analysis was used to analyse qualitative data from the interviews. The ethics of this study honoured voluntary participation, confidentiality and informed consent. The literature reviewed in this study suggests that, there is an increasing gap in libraries‟ user knowledge and retrieval of information. The main findings of the study established that, a lack of information literacy skills is the major problem limiting NESEIC users from independently searching, accessing and using the resources effectively in the NESEIC library. The study‟s findings also established that most NESEIC books are wrongly catalogued and shelved, thus some NESEIC users fail to retrieve the relevant information. The findings of the study are similar to that of the literature reviewed; this study found poor information use in the NESEIC library caused by lack of information literacy skills. The study made recommendations which included the recommendation for the NESEIC library to introduce user education and information literacy skills training programs that will help in training users on how to access and use the library‟s collection, facilities and services more effectively.
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    Provision of relevant information by the Parliament library of Namibia to meet the information needs of members of Namibian Parliament
    (University of Namibia, 2021) Robert, Hilya Panduleni; Mnubi–Mchombu, Chiku; Shimaneni, Johannes
    The Parliament of Namibia library is a legislative and a legal deposit library of the Namibian Parliament (National Assembly and National Council). The purpose of the study was to investigate the roles of the Parliament Library of Namibia in the provision of relevant information to the Namibian Parliamentarians. The main research question of this study was, “To what extent does the Parliament of Namibia library effectively provide relevant and accurate information to the Namibian Members of Parliament to make laws and informed policies?”. The study took place from the was collected through questionnaires from the Members of Parliament and interviews from the two librarians. The total sampled population comprised of 23 Members of Parliament, 10 respondents from the National Assembly and 13 participants from the National Council. The Descriptive Statistical Analysis was used to analyse quantitative data from the questionnaires and SPSS was used for data entry. Content analysis was used to analyse qualitative data from the interviews. The findings show that Members of Parliament of the National Council are not aware that the Parliament library exists, and they mostly depend on the general public from their constituencies to provide them with information. National Assembly Members of Parliament are aware of the library’s existence but due to time constraints, they are unable to visit the library to access the services. The study came up with recommendation on how to improve the library services.