School of Allied Health Sciences
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Item An analysis of the moderating effect of emotional intelligence on the relationship between job satisfaction and work-life balance at the University of Namibia's main campus, Namibia(University of Namibia, 2022) Fernandes, AliciaThe world of work has undergone numerous changes. Emotional intelligence, job satisfaction and work-life balance are becoming increasingly important to parties in the employment relationship. The study sought to explore the moderating effect of emotional intelligence on the relationship between job satisfaction and work-life balance among University employees. 206 academic and administrative staff members at the University of Namibia’s main campus in Windhoek were selected to be part in the study. A cross sectional research design was used with information collected through the means of online questionnaires. SPSS version 27 and process macro were used for the analysis of the data. Study findings revealed that emotional intelligence had a positive relationship with job satisfaction (r = 0.56; p = <0.0001). Emotional intelligence had a positive relationship with work-life balance (r = 0.65; p = <0.0001). Job satisfaction had a positive relationship with work-life balance (r = 0.78; p = <0.0001). Emotional intelligence however, did not have a moderating effect on the relationship between job satisfaction and work-life balance, as results revealed a significance level of 5%. Organisations need to invest in positive psychological variables, as a curb to the low levels of emotional intelligence, as well as develop policies which enhance job satisfaction and work-life balance in the institution. The researcher proposes that the University trains its employees on emotional intelligence. The organisation is also advised to constantly review its policies on job satisfaction and work-life balance