Exploring the adoption of social media marketing among Namibia Stock Exchange listed companies

dc.contributor.authorUnengu, Viola K.
dc.contributor.authorColombo, Elisdanio M.
dc.contributor.authorMaseke, Bernardus F.
dc.date.accessioned2022-11-14T12:38:20Z
dc.date.available2022-11-14T12:38:20Z
dc.date.issued2022
dc.description.abstractThis study focused on examining and understanding the factors that influence the adoption of social media marketing among Namibia Stock Exchanged Listed Companies. The paper undertook an exploratory research design and a qualitative research approach to collect data from a target population of 38 companies of Namibia Stock Exchanged Listed Companies through interviews via zoom meetings, telephonic conversation and emails. It was discovered that companies understand what is social media marketing and its potential with regards to brand image, customer awareness and ease of customer and prospect reach. As per participants interviews, factors such as brand awareness, customer care, customerĀ“s feedback, competitive advantage, financial return in the form of growth in sales, where some of the benefits that social media marketing has brought to their business so that for some companies a social media marketing manager is being taken into consideration as a permanent position. On the other hand, irrespective of what some companies might know about social media marketing, its usage is not part of their marketing strategic objectives. The fear to go through the hurdles of employing new technologies, organisational influences (top management), the competitive environment in which companies operate have a strong influence on the adoption of social media marketing.en_US
dc.identifier.citationUnengu, V.K., Colombo, E.M. & Maseke, B.F. (2022). Exploring the adoption of social media marketing among Namibia stock exchange listed companies. International Journal of Management and Commerce Innovations, 9(2), 425-439.en_US
dc.identifier.urihttp://hdl.handle.net/11070/3350
dc.language.isoenen_US
dc.subjectSocial media marketingen_US
dc.subjectSocial networking sitesen_US
dc.subjectElectronic word of mouthen_US
dc.subjectNamibia Asset Management Limiteden_US
dc.titleExploring the adoption of social media marketing among Namibia Stock Exchange listed companiesen_US
dc.typeArticleen_US
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