An assessment of in-service training of middle level employee's effectiveness in Manica in the Erongo region
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Date
2017
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Journal ISSN
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Publisher
University of Namibia
Abstract
This study sought to assess the effectiveness of in-service training of middle level
employee effectiveness in MANICA in the Erongo Region. The study was guided by
four main objectives: (I) to assessing the level of performance of employee after
having successfully completed in-service training programmes at their workplace; (2)
to investigate if the lack of training opportunities can caused a decline in employee
performance; (3) to establish information systems that can promote in-service
training programmes for all employees; and lastly, (4) provide underpinning
knowledge and expertise in relation to MANICA 's in-service training programmes.
Concurrently, the study followed a qualitative approach and primary data was
collected from the middle level employees at MANICA , using a self-administered
questionnaire. Collected data was analysed and interpreted using the inductive and
deductive method approach, presenting data in graphs, charts and tabular format
where necessary. The findings reveal that in-service training is indeed efficiently
administered and contributes a significant role in the success of the organisation. The
researcher study concludes that in-service training programmes have a positive
impact towards employee performance and that organisations should consider
making it part of their learning culture, ensuring that all training programmes are
well customised to meet all employee training needs
Description
A thesis submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration
Keywords
In-service training, Middle level employees, MANICA, Erongo region, Namibia, University of Namibia, Employee performance