Adoption and utilisation of workplace e-learning practices in the public sector organisations: A systematic review
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Date
2023
Journal Title
Journal ISSN
Volume Title
Publisher
Journal of learning for developement
Abstract
The e-learning concept is increasingly receiving attention in education butthere seems to be inadequate guidance in developing a formal programme for implementing e-learning, especially in the public sector. Hence, this study focuses on aggregating information on the adoption and utilisation of e-learning in the public sector and attempting the development of a conceptual model for understanding workplace e-learning implementation. A systematic search of the literature was conducted to collect all the literature addressing the adoption and utilisation of e-learning in the public sector. This review brought to light key factors that influence the adoption and utilisation of e-learning amongst public sector employees, including attitude, satisfaction, behaviour intention, continuance intention, or behaviour to use e-learning. The adoption and utilisation of e-learning in the public sector requires a carefully thought-through and evidence-based approach, especially the development of the e-learning programme
Description
This paper reports the findings of a scoping review that was conducted to aggregate information on workplace e-learning adoption and utilisation practices in public sector organisations. Also, the aim was to use the outcomes of the review to inform the development of the conceptual model to support the development of workplace e-learning implementation programmes
Keywords
E-learning, Adoption, Utilisation, Workplace e-learning practices, Public sector employees, Public sector employees, Organisational learning culture