Investigating the role of emotional intelligence to mitigate the impact of burnout on employees in the Khomas region, Namibia
| dc.contributor.author | Ingo, S | |
| dc.contributor.author | Fernandes, A | |
| dc.contributor.author | Ndove, E | |
| dc.contributor.author | Pieters, Wesley R. | |
| dc.date.accessioned | 2023-03-29T09:33:26Z | |
| dc.date.available | 2023-03-29T09:33:26Z | |
| dc.date.issued | 2021 | |
| dc.description.abstract | Employees are faced with constant changes and those with higher emotional intelligence are likely to remain calm and be less affected by these changes. The aim of this study was to investigate whether emotional intelligence has an influence on burnout of employees in the Khomas Region. The Emotional Intelligence Questionnaire (EQQ) was used to measure emotional intelligence and the Maslach Burnout Inventory (MBI) was used to measure burnout. Making use of SPSS, the data was analysed to assess the relationship. The study made use of availability sampling and a total of 191 employees participated in the study. The results showed that a negative correlation exists between emotional intelligence and burnout (r= - ds organisations to host seminars and workshops which can equip their employees with ways on how to cope with stress and challenges, ensuring that the employees workload id reasonable and have regular health check-ups. Using emotional assessment as part of the recruitment process may ensure that the workforce is able to handle stressful work and be resilient despite experiencing difficult working conditions. | en_US |
| dc.identifier.uri | http://hdl.handle.net/11070/3655 | |
| dc.language.iso | en | en_US |
| dc.publisher | Namibian Journal for Research, Science and Technology | en_US |
| dc.subject | Burnout | en_US |
| dc.subject | Exhaustion | en_US |
| dc.subject | Professional inefficacy | en_US |
| dc.subject | Cynicism | en_US |
| dc.subject | Emotional intelligence | en_US |
| dc.title | Investigating the role of emotional intelligence to mitigate the impact of burnout on employees in the Khomas region, Namibia | en_US |
| dc.type | Article | en_US |