Faculty of Commerce, Management and Law
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Browsing Faculty of Commerce, Management and Law by Advisor "Chata, Tariro"
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Item Impact of public procurement act 15 of 2015 on service delivery: A case study of the Ministry of Health and Social Services(University of Namibia, 2025) Mofuka, Rauna Iyaloo Tangi; Chata, TariroThis study evaluated the effects of the Public Procurement Act 15 of 2015 on service delivery in the Namibian public sector and focused on the Ministry of Health and Social Services (MoHSS) as the case study. The study determined the challenges the Ministry is currently facing due to Act 15 of 2015; identified the potential bottlenecks or barriers to effective procurement and service delivery that may arise as a result of the procurement Act and proposed recommendations for improvement. It also evaluated the impact of the procurement act on cost savings and budget utilisation within the Ministry, with a focus on achieving value for money in procurement. A mixed research method and pragmatism research philosophy were used with a sample size of 55 respondents. In total, 55 questionnaires were distributed across the MoHSS departments and 3 in-depth interviews were conducted. Regression analysis (Ordinary Least Squares) was used to determine the effect of the Public Procurement Act 15 of 2015 on public service delivery. The study found that Public Procurement Act 15 of 2015 was deemed to have a significant positive impact on the provision of public services. Service delivery and the execution of the Public Procurement Act 15 of 2015 are significantly correlated, as indicated by the strong positive correlation (R =.733). Procurement delays, lack of procurement specialists and inadequate budgetary and fiscal resources were the main challenges affecting the MoHSS. The study further found that the procurement Act has an effect on cost savings and budget utilisation. The findings suggest a moderate-to-strong explanatory power of the Procurement Act on service delivery. The study recommends that audits must be carried out by the MoHSS to ascertain the effectiveness of the implementation and identify any emerging problems within procurement. Decentralisation of medical supplies and related essential services at regional level should be implemented to shorten the waiting period of procurement processes. For future research, this study recommends that more attention should be on the challenges that arose due to the implementation of the public procurement Act in Offices, Ministries and Agencies (OMAs). A thorough investigation in the challenges would be required to help come up with tangible solutions that policy makers would use to improve the implementation of the Procurement Act. The study further recommends that a qualitative study and the use of in-depth interviews would be more suitable for future studies to obtain more detailed insights from the respondents