Browsing by Author "Lukas, Josef N."

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    Examining effects of organisational communication on lower-level employee performance at Jose Eduardo Dos Santos campus of the University of Namibia
    (University of Namibia, 2023) Lukas, Josef N.
    The purpose of this study was to examine the effects of organisational communication on lower-level employees’ performance at Jose Eduardo Dos Santos Campus. In addition, it identified the channels of communication considered by lower-level employees. It also analysed the benefits of organisational communication on lower-level employee’s performance. Finally, strategies to enhance the practice of organisational communication to better the performance of lower-level employees were also determined. Moreover, the researcher followed a qualitative research approach and adopted the interpretivism philosophy. The study used the non-probability sampling technique, particularly judgmental sampling to select a sample of twenty participants from a total population of sixty lower-level employees. Data was collected using a semi-structured interview guide making use of open-ended questions. Additionally, thematic analysis was used to analyse data by coding themes and presented using graphs, tables, and pie charts. The study findings show that there is a direct and significant relationship between organisational communication and lower-level employee’s performance as an instrumental factor behind organisational success. Therefore, the study concludes that organisational communication allows the institution to obtain a significant result which is unattainable by any standalone human being. In the final analysis, the study recommends that Jose Eduardo Dos Santos Campus should maintain organisational communication as it has been proven to influence employees to better perform their job. The study also recommends for a similar research can be carried out in other institutions to compare if they face the same challenges and how the best it can be addressed to enhance organisational performance