Research Articles (DHS)

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http://hdl.handle.net/11070/193

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Browsing Research Articles (DHS) by Subject "General health"

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    Assessing the predictors of satisfaction with life of employees in Windhoek, Namibia
    (2019) Rodriques, Imelda; Pieters, Wesley R.
    Orientation: Service delivering organisations are required to deliver quality services. It is of utmost importance to improve employees’ satisfaction with life which is consistent with an organisation’s effectiveness and efficiency. Research purpose: This study investigated the impact of psychological capital (PsyCap) and general health on the satisfaction with life of employees of a parastatal and police officers in Windhoek, Namibia. Motivation for the study: Poor service delivery and little regard for customer service are a result of unhealthy and dissatisfied employees spiralling into poor service delivery and customer dissatisfaction. Research approach, design and method: A quantitative research approach (questionnaire) was used to collect data on the biographical details, PsyCap, general health and employees’ satisfaction with life. The sample consisted of (n = 129) employees from a parastatal and (n = 152) employees of the Namibian Police Force. Main findings: Psychological capital reported a positive relationship with satisfaction with life. General health reported a negative relationship with satisfaction with life. Hope and social dysfunction were found to be significant predictors of satisfaction with life. Practical and managerial implications: Offering praise and recognition to hardworking employees enhances their self-efficacy, making them want to take on more challenging tasks while getting the needed guidance. Implementing stress management or wellness programmes helps employees cope better with job demands and improves employees’ general health. Contribution or value-add: Based on the literature, this is the first study carried out in Namibia on this topic, and it adds to existing knowledge within the customer service industry and paves the way for future researchers. This study will assist organisations in developing interventions aimed at keeping employees satisfied with life.
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    Improving general health and reducing burnout of nurses in Namibia
    (AOSIS, 2020) Pieters, Wesley R.; Matheus, Letisha
    Orientation: Nurses make up 80% of Namibia’s healthcare workforce, and they are considered as the backbone of the industry. Because of the lack of other healthcare providers nurses are exposed to high levels of job stress. Research purpose: This study investigated how job demands-resources and psychological capital impact general health and burnout of nurses in Oshikoto, Kavango East, Oshana, Omaheke and Khomas regions. Motivation for the study: Improving the work environment by balancing the relationship between job demands and job resources will result in lower levels of burnout, improved healthcare services, improved employee performance and patient satisfaction. Research design/approach and method: Using questionnaires, this study investigated the perceptions of nurses within selected regions of Namibia to understand the relationship amongst these variables. The results were analysed using the SPSS (version 24), Pearson’s product–moment correlation and multiple regression analyses. Main findings: Emotional exhaustion was found to have a positive relationship with general health and workload. Social dysfunction and anxiety and insomnia were found to be significant predictors of cynicism. Anxiety and insomnia, workload and social dysfunction were found to be significant predictors of emotional exhaustion. Practical/managerial implications: Healthcare sector needs to invest in health education and stress management programmes for nurses on how to take care of their own health and emotional well-being. Providing training and development opportunities and coping strategies increases nurses’ psychological capital, general health, skills and abilities. Contribution/value-add: This ground breaking study in Namibia will pave the way for future research regarding the health and well-being of health professionals, add to the already existing knowledge within industrial and organisational psychology and guide interventions to improve the health and well-being.
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    Investigating the Impact of general health and psychological well-being on posttraumatic growth of Malawian defence force members previously on UN peacekeeping missions
    (African Journal of Sociological and Psychological Studies, 2022) Cheonga, Faith; Pieters, Wesley R.
    Navigating peace in conflicting and war ridden countries can have both positive and negative impacts on the general health and psychological well-being of peacekeepers. This study investigated the impact of general health (GH) and psychological well-being on the posttraumatic growth (PTG) of Malawi Defence Force (MDF) members who served as UN peacekeepers. A quantitative cross-sectional research approach (questionnaires) was used to collect data on the biographical details, general health (GH), psychological well-being (PWB) and posttraumatic growth (PTG) of n=126 employees of the Malawi Defence Force. A negative relationship was recorded between Somatic symptoms; Anxiety/Insomnia (GH) with Appreciation of Life (PTG); however, a positive relationship was reported with Personal Strength (PTG) and Posttraumatic growth (Total). Implementing stress management or wellness programs can enhance Personal Strength (PTG) and Positive relationships (PWB). Offering resilience training may enhance coping mechanisms and assist with challenges at work and in life. This study will assist organisations in developing interventions aimed at nurturing posttraumatic growth (PTG) of employees through programs that foster resilience, coping, positive relationships and ultimately, increase psychological well-being.