An investigation into the effectiveness of the performance appraisal system in the public sector in Namibia: A case of Ministry of Works and Transport Human Resource department at Head Office in Windhoek
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Date
2019
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Journal ISSN
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Publisher
University of Namibia
Abstract
Performance appraisal system(s) is crucial in assessing public sector employees. The drive for public sector reform for employee’s performance is significant to the measures set out on targets to organisations main objectives. This quantitative and qualitative study, therefore sought to investigate the effectiveness of performance appraisal system in the public sector in Namibia using the Ministry of Works and Transport Headquarters as a case study. The population of the study consisted of 32 Human Resource Department Officials as the researcher used single-stage sampling technique as a sampling procedure and questionnaire was used as the research instrument to collect data from both management and nonmanagement
personnel. The findings established that, all the 32 participants 100% indicated
that, the appraisal system used in public sector in Namibia is based on Manager/Subordinate appraisal system also 80% of the respondents from non management personnel and supported by all the four (4) management personnel mentioned the measures used are not effective. The study reveal that, monetary reward as appropriate scheme to reward public sector employees was expressed by 56% of non-management personnel and 44% called for non-financial but rather recognition and this was supported by three (3) management personnel. Also, 60% of the respondents asserted that, Management by Objectives (MBO) must be introduced in the Namibian public of sector. On recommendations, the researcher recommended that, Office of the Prime Minister should provide extensive education to the public sector employees in Namibia on the measures to apply on implementing the appraisal system including providing reward system as well as introduce modern methods of appraisal system such as Management by Objectives (MBO) as that brings Managers/Subordinates together in decisions that affects departments and the, public sector organizations as a whole.
Description
A thesis submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (Strategic Management)
Keywords
Performance appraisal