Effects of telecommuting on employee motivation and productivity during COVID-19 pandemic: A case of New Era Publication Corporation, Namibia
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Date
2022
Authors
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Publisher
University of Namibia
Abstract
The Covid-19 pandemic brought global changes to all areas of life, including the world of
work. One of the major changes was the embracement of the telecommuting concept. The
employment field is highly regulated by contracts and policies and introducing changes
can affect production. This study investigated the effects of telecommuting on employee
motivation and productivity. The study involved 67 respondents. Mixed research study
(Pragmatism) was used for the study with questionnaires and interviews being the main
data collection instruments. The research findings showed that the majority ofrespondents
are in favour of telecommuting as a Covid-19 pandemic mitigation strategy because it
provides for social distancing and it gives work-life balance to employees. The study also
found that telecommuting, also called working from home (WFH), raised staff morale and
motivated employees. This increased productivity among employees. This research
concluded that telecommuting is the best mitigating approach to pandemics such as the
Covid-19. The study also concluded that while telecommuting motivates employees and
increases production, it only works best for a certain category of employees whose daily
duties are computer technology based. The study recommended that even in the absence
of pandemics, organisations such as New Era Publication Corporation can still resort to
telecommuting as one of the best corporate practices as it increases productivity and can
help with cost cutting in times of financial crisis
Description
A thesis submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration Management Strategy
Keywords
Covid-19 pandemic, Effects of telecommuting, New Era Publication Corporation, Namibia, University of Namibia