An assessment of the performance appraisal processes in the human resources directorate of the ministry of agriculture water and land reform head office
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Date
2023
Authors
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Journal ISSN
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Publisher
University of Namibia
Abstract
This study asses the performance appraisal processes as one of the most commonly used
management tools in Namibia for assessing the performance of public sector employees.
However, a few studies have been completed on how the performance appraisal processes
can be improved. This study is qualitative and quantitative methods sought to assess the
performance appraisal processes in the Ministry of Agriculture, Water and Land Reform
(MAWLR). The key areas investigated included employee participation, performance
appraisal processes implementation, feedback and review sessions, linking performance
appraisal to strategic objectives, fairness and rewards. The population of the study
consisted of 30 Human Resource Department officials as the researcher used a purposive
sampling procedure and questionnaires were used as the research instrument to collect
data from both management and non-management personnel and the data was processed
and analysed using thematic analysis. The respondents’ opinions, experiences,
knowledge, and understanding were compared with the information discussed in the
literature review to identify gaps and shortcomings. The findings establish that, there is
no defined or sound performance appraisal process that is effective in evaluating employee
performance and the current process is disjointed which results in the whole process in the
Ministry not to be effective. The study reveals that, monetary rewards and recognition in
various forms might encourage the public service employees to work hard, which will
lead to effectiveness of implementation of the performance appraisal scheme. On
recommendations, the researcher recommends that, the Ministry’s management through
the Office of the Prime Minister should provide extensive education and training to all the
public sector employees on the measures to be applied on the implementation of the
performance appraisal processes and to introduce reward schemes to the appraisal system
as an incentive for good performance.
Description
A thesis submitted in partial fulfilment of the requirements for the degree of master in business administration management strategy
Keywords
Perfomance appraisal, Human resource management