An investigation of the relationship between effective employee engagement and performance of Zambezi Regional Council

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Date
2018
Journal Title
Journal ISSN
Volume Title
Publisher
University of Namibia
Abstract
Human resources are one of the most critical success factors of any organization or institution. Having employees feeling that they are part of the organization’s big family can motivate them to perform their duties exceptionally well and in the long run make an organization more competitive. The performance of an employee is linked to the performance of the organization in the sense that if employees do not perform their duties diligently, the performance of the organization will also suffer, and consequently the organization will perform poorly. This study investigated the relationship between effective employee engagement and the performance of Zambezi Regional Council. The study used a random sampling technic to select the sample. A structured questionnaire was used in gathering data. A response rate of 92.5% was recorded. The data collected was recorded, coded and presented in Microsoft Excel. The collected data was presented by way of various graphs such as pie charts, bar graphs and line graphs. The main research finding was that most employees are not engaged fully in their work due to various reasons contained in this document and thereby impacting the organizational ultimate performance
Description
A thesis submitted in partial fulfilment of the requirement for the degree of master of business administration
Keywords
Employee engagement, Performance, Zambezi Regional Council, Human resources
Citation