An investigation of the relationship between effective employee engagement and performance of Zambezi Regional Council
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Date
2018
Authors
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Publisher
University of Namibia
Abstract
Human resources are one of the most critical success factors of any organization or
institution. Having employees feeling that they are part of the organization’s big
family can motivate them to perform their duties exceptionally well and in the long
run make an organization more competitive. The performance of an employee is
linked to the performance of the organization in the sense that if employees do not
perform their duties diligently, the performance of the organization will also suffer,
and consequently the organization will perform poorly. This study investigated the
relationship between effective employee engagement and the performance of
Zambezi Regional Council. The study used a random sampling technic to select the
sample. A structured questionnaire was used in gathering data. A response rate of
92.5% was recorded. The data collected was recorded, coded and presented in
Microsoft Excel. The collected data was presented by way of various graphs such as
pie charts, bar graphs and line graphs. The main research finding was that most
employees are not engaged fully in their work due to various reasons contained in
this document and thereby impacting the organizational ultimate performance
Description
A thesis submitted in partial fulfilment of the requirement for the degree of master of business administration
Keywords
Employee engagement, Performance, Zambezi Regional Council, Human resources