An investigation into the impact of training on human resources performance in the Government of Swaziland
Loading...
Date
2019
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of Namibia
Abstract
Employee training is a fundamental tool for the achievement of an organisation's
expected results. Through training, the entire workforce of an organisation is able to be
aligned and reaffirmed to the goals and objectives in pursuance of its strategic position.
This study assessed the impact of training on human resource performance in the
Government of Swaziland. The study adopted a mixed method in nature which was a
compliment between qualitative and quantitative research approaches in nature and it
involved a population of Human Resource personnel that represented six Ministries
namely: Ministry of Economic Planning and Development, Commerce and Trade,
Justice and Constitutional Affairs, Home Affairs, Tourism and Environmental Affairs,
Foreign Affairs and International Cooperation, as well as the Ministry of Finance. The
study sampled 30 participants who were selected using the simple random sampling
technique. Data was collected using a structured questionnaire and analysed with
Microsoft Excel which gave the findings of the study in the form of bar graphs. The
study focused on the assessment of three objectives namely: the exploration of the
benefits of training on human resource performance at a work place, the identification of
the effectiveness ofhuman resource training methods, as well as the determination of the
factors influencing successful human resource training at the work place. The resu1ts of
the fmdings indicated that as in the context of the Swaziland Government, source of skill
development was the highest variable among the benefits of training that influenced
effective employee performance. The study also indicated that mentorship and coaching
were the most common forms of on the job training used while vestibule and lecturing or
conference training were the most commonly used off-the-job training tools that brought
about higher employee performance at the place of work. The final aspect that was
considered in the study was the factors that influence effective employee training and
performance at the work place. These were identified as: leadership style as well as
modernisation and technological use
Description
A thesis submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (Management Strategy)
Keywords
Human resource performance, Training, Government of Swaziland, University of Namibia, Namibia