The impact of leadership development on employees’ performance: A case study of the Okahao Town Council, Namibia
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Date
2023
Authors
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Journal ISSN
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Publisher
University of Namibia
Abstract
The study examined the impact of leadership development on employee performance at the
Okahao Town Council in the Omusati Region, Namibia. The impact of leadership development
on employee performance cannot be overemphasised. The need for adequate coaching, training
and development, empowerment, participation and delegation are fundamental at promoting
efficient and excellent employee performance. Though studies on the role of leadership
development on employee performance has been well-research in other countries, less can be
said of Namibia. Therefore, this study‟s imperative was to examine the relationship between
leadership development and employee performance.
This study considered five factors of leadership development, i.e., coaching, training and
development, empowerment, participation and delegation. The data was collected through
questionnaires and focused on lower-and-middle-level employees. Interviews were conducted
with departmental managers and the Chief Executive Officer with questions tailored towards
determining, the relationship between empowerment and participation in decision-making and
employee performance, the relationship between authorisation and employee performance, the
relationship between education and development and employee performance among others. The
study sought to confirm if the five variables collectively as leadership development factors prove
a synergistic effect and increase the overall employee performance.
An extreme case sampling method was used to select the Okahao Town Council (OTC) among
other councils in the Omusati Region and in Namibia at a large. The study employed mixed
methods research to gather and analyse quantitative and then qualitative data in two consecutive
phases. Triangulation was used to integrate the two phases, and that enabled the interpretation of
the combined findings. Quantitative data was analysed using SPSS 28 using Cronbach‟s Alpha
coefficient of leadership development and employee performance to quantify the strengths and
correlation. The qualitative data was analysed and the presented as tables and graphs. Regression
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analysis was used to test the impact of leadership development on employee‟s performance at the
OTC.
Obtained results after analysing statistical data demonstrate that there is a positive and significant
relationship among leadership development and its dimensions. Authorisation and education and
development among leadership development dimensions are strong correlators of employees'
performance. Also, regression results analysis shows variables of authorisation, education and
development and empowerment among predictor variables (leadership development dimensions)
based on the highest significant level and coaching and participation in decision-making are not
inserted in analysis. Authorisation, education and development and empowerment variables
explain employees' performance score significantly. These variables are important in predicting
employees' performance. Therefore, it is concluded that authorisation, education and
development and empowerment have the highest impact on employees' performance,
respectively
Description
A thesis submitted in partial fulfilment of the requirements for the degree of master in business administration
Keywords
Participation and delegation, Empowerment, Training and development, Coaching, Employee performance, Leadership development