An analysis of factors influencing the financial performance of Namibian fuel stations in Helao-Nafidi town
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Date
2023
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Publisher
University of Namibia
Abstract
This study sought to analyse factors that have an impact on the financial performance
of fuel stations at the Helao Nafidi town in the Ohangwena region, in terms of risk
management, high fuel prices, the pandemic (COVID-19, logistic management (stock
arrival) and the role of government in mitigating losses of financial performance. This
study used explanatory sequential research design. It adopted a mixed methodology
approach in which data was collected using a questionnaire for the quantitative part
and for the qualitative part, an interview guide was used. To achieve this, the study
used multiple regression analysis, based on a sample size of 32 participants and the
results reveal positive impacts of risk management and stock arrival on business
performance while high fuel prices and pandemics reveal negative impacts on business
performance for fuel stations at the Helao Nafidi town in the Ohangwena region.
Moreover, the study followed up on these findings qualitatively to explore the role that
the government can play to mitigate business performance losses for the fuel stations
due to pandemics, which go hand in hand with high fuel prices using reflective
thematic analysis in NVivo. This analysis was based on the data collected from 12
interviewees using an interview guide and results revealed two themes, each with two
codes. The first theme was on controlling the rivalry with two codes as oil/fuel
smuggling control and the protection of the borders. The second theme was selfreliance
that is associated with two codes as own oil discovery and giving subsidies.
Thus, the study applied an explanatory sequential research design. Lastly, qualitative
findings serve as policy recommendations while in terms of directions for future
studies, the study suggests future research focus on other regions that are not severely
affected by oil/fuel smuggling in Namibia from Angola, as well as to assessing the
impact of the pandemic on business performance for companies in other sectors.
Keywords: Business performance, risk management, high fuel prices, COVID-19
pandemic, multiple regression analysis, reflective thematic analysis
Description
The Master of Business Administration Management
Strategy degree