A critical analysis of service delivery by local authorities in Namibia: a case of Katima Mulilo town council
| dc.contributor.author | Muluti, Profysen S. | en_US |
| dc.date.accessioned | 2014-02-07T14:07:48Z | |
| dc.date.available | 2014-02-07T14:07:48Z | |
| dc.date.issued | 2001 | en_US |
| dc.description | Thesis presented in partial fulfilment of the requirements of master of administration, at the University of Namibia | en_US |
| dc.description.abstract | The idea of the study came as a response to the magnitude increase of dissatisfaction by communities to the deteriorating services offered by local authorities in Namibia. Namibia attained independence in 1990, since then the legal foundation of local government was manifested in the Constitution. In 1992 the Local Authorities Act was enacted to establish and regulate local government activities. From this time different types of local authorities were established and proclaimed namely, municipalities, towns and villages. Hence, the study focused on service delivery by newly proclaimed towns using Katima Mulilo as a case. The study investigated service provision by the council of Katima Mulilo in six basic municipal services namely; housing, water and electricity provision, sewerage and refuse removal, roads and street maintenance. The community expressed pleasure in provision of the following services; housing and electricity provision. On the other hand they expressed displeasure with the provision of majority services understudy, such as, water provision, sewerage reticulation and refuse removal, roads and street maintenance. The Study discovered the cause for poor service delivery to the community by the council of Katima Mulilo. The Study identified the following aspects as obstacles to service delivery by Katima Mulilo Town Council namely; scarcity of resources (financial and human), inadequate infrastructure, corruption, government's delay in releasing allocated funds and administration inconsistency by the council. Finally, recommendations have been made that can enhance local government management in Namibia. | |
| dc.description.degree | Windhoek | en_US |
| dc.description.degree | Namibia | en_US |
| dc.description.degree | University of Namibia | en_US |
| dc.description.degree | Master of Administration | en_US |
| dc.format.extent | viii, 111 p | en_US |
| dc.identifier.uri | http://hdl.handle.net/11070/248 | |
| dc.language.iso | eng | en_US |
| dc.masterFileNumber | 2366 | en_US |
| dc.subject | Decentralisation | en_US |
| dc.subject | Local government | en_US |
| dc.title | A critical analysis of service delivery by local authorities in Namibia: a case of Katima Mulilo town council | en_US |
| dc.type | Thesis | en_US |