An investigation into effects of organisational culture on employee performance at the Oshana Regional Council
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Date
2022
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Publisher
University of Namibia
Abstract
The purpose of this study was to investigate the effects of organisational culture on
employee performance at Oshana Regional Council (ORC). Mixed research methods were
used to collect, analyse and interpret data from respo!'ldents and key infonnants.
Participants of the study consisted of 103 employees of Oshana Regional Council.
Questionnaires and face to face interviews were u ed to collect quantitative and qualitative
data respectively. The Statistical Program for Social Sciences (SPSS) version 25 wa used
to compute the quantitative data. Descriptive and inferential statistics were applied to
better understand the meaning of data. To examine the association between employee
performance and organisational culture at Oshana RC, methodological triangulation was
utilized to strengthen the credibility and validity of the findings. The study found that a
Hierarchical Culture is the dominant culture at Oshana Regional Council. It was the
finding of this study that the Hierarchical Culture is relatively weak and ineffective in
driving employee performance. It was also a finding of this study that employee
performance is positively influenced by organisational culture. The study concluded that
a strong organisational culture can provide a number of benefits including organisational
unity of purpose, behaviour control and it improves employee commitment. Furthermore,
the study found that managers play a critical role in creating a successful organisational
culture. The study recommended that Oshana Regional Council should improve its
organisational culture. The study also recommended that ORC managers should use
leadership styles that are most suited to their employees in order to achieve high
productivity, ORC should strengthen its organisational culture and periodically conduct
cultural audits
Description
A thesis submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration Management Strategy
Keywords
Organisational culture, Employee performance, Oshana Regional Council (ORC), Namibia, University of Namibia