Department of Enterprise Development and Management

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Browsing Department of Enterprise Development and Management by Advisor "Acha-Anyi, Paul Nkemngu"

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    An investigation into the effects of reward practices on job satisfaction and employee performance in Namibia Post Office
    (University of Namibia, 2021) Damases, Faith Vivian Fritzlyn; Acha-Anyi, Paul Nkemngu
    The study investigates the effects of reward practices on job satisfaction and employee performance in the Namibia Post Office (NamPost). More specifically, the study aims to determine whether employees are motivated and satisfied with current reward practices. The company has failed to keep up with new Namibia Post Office (NamPost)s and the company also has a high labour turnover. Emphasis is put on reward systems and types of rewards, Maslow's (Hierarchy of needs), Herzberg's Two Factor Theory, Vroom's Expectancy theory, Equity Theory, the Goal Setting Theory and Effort Reward Imbalance. This study was quantitative in nature with the descriptive research design. Disproportionate stratified sampling was used to draw a sample of 80 respondents for the study in categories of clerical, Supervisory and Specialist. The quantitative research falls short of explanations or expressions of respondents and therefore might fail to be conclusive as it might lack certain information. Sampling method may lead to selection of employees that might fail to understand the concept as it requires some appreciation of the concept to answer accordingly. A self-developed questionnaire with structured questions was administered to respondents The study used SPSS as the analysis software and the descriptive statistics and Pearson's cmTelation analysis, Chi-square goodness of fit tests and ANOVA were used to analyze the data and test the relationship between the variables. The findings indicated that reward system contributes to job satisfaction and employee performance. The study urges the organization to improve on the reward system in order to improve on its employee job satisfaction and performance